Author Archives: T Francis

Agency use is strongly misunderstood by care homes. It is seen as the place to focus in order to curb expenditure, and is often blamed for poor financial performance. It is undeniably a contributing factor, however there is more to consider when aiming for appropriate recruitment. For me, agency use will always be a vitalContinue reading “Agency use”

People die. It is, ironically, a fact of life. When one of our residents die, we usually will have seen it coming. You see a decline in mobility, reduced appetite, reduced urine output, a lack of motivation….. but quite often family can be blind to all of this. Quite often I will encounter families pointingContinue reading “Death: what is our role?”

So today I spent my time sat in the passenger seat watching someone deliver parcels for Amazon. I’ve done this once before and I have to say it seems an awful job… What I gather, from quizzing the driver’s limited knowledge, is that Amazon sub contracts the delivery of parcels to smaller transport companies. IContinue reading “A day with an Amazon delivery driver”

It’s been a while since I’ve posted on here. I think my initial intention was to write largely around my studies, as a gentle addition to my CV. Poor idea; no motivation to post, and the topics were pretty dry. So now I’m going in a different direction. Over the past few years a lotContinue reading “New direction”