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Thomas Francis
Tom is an Adult Social Care senior manager, utilising a ‘three E’ approach to care quality management- Excellence, Embedded, and Evidenced.
Key Interests
Technology in Care
Business & Management
Training, Coaching& Mentoring
Care Compliance
Career History
Area Manager || CPM Care Group
(2021 – Present)
A member of the senior management team. Responsible for operations, HR, care compliance, and P&L. All 5 services rated ‘Good’ with over 90% average occupancy.
Registered Manager || Lyngate Healthcare Ltd
(2019 – 2021)
Turnaround manager, supporting the service to improve from RI in all areas, to Good in all areas, with consistent occupancy through the Covid-19 pandemic, and consistently assured CQC of our IPC offering.
Unit Manager || HICA Ltd
(2018 – 2019)
Dementia specialist challenging behaviour unit manager. Nursing home, 80 beds, turnaround from 7 years of RI & Inadequate, to “Good” in all areas in 6 months.
Ammunition technician || British Army (MOD)
(2012 – 2018)
Inspectorate & quality assurance NCO (4 years), IEDD Instructor (2 years)